I was interested to read that four of the major energy companies are to be investigated for mis-selling contracts to customers. I have experienced the tactic many times in the past with door to door sales people. Often they pretend to be from your current energy provider and will ask to see a recent energy bill to see if they can save you money. They may also admit to being from a rival company but once again the emphasis is put upon changing your current provider to get a better deal.
I have long been wise to the various tactics they employ and tend to rather effective at getting rid of the sales people rather quickly. It does, however, surprise me how long this has been going on. I have certainly had a constant stream of these sales people arriving at my door over the past ten years. It seems that Ofgem is now prepared to take “strong action” if the companies in questions are found to be in the wrong. I do wonder, however, whether banning door to door selling altogether might be the best way to resolve the problem. When it emerges that 40% of people who are persuaded to switch in this way actually end up paying more than they did previously I hope stricter rules and regulations are the result of this investigation. I also feel fairly justified in my rather abrupt attitude when confronted by one of these sales people at my front door.