# Tuesday, 29 July 2008

I buy a lot of things online but I also like to be able to send things back if I don't like them. That's where I think La Redoute have the right idea. Although they charge £3.99 post and packing you can do what is called a replacement order. Basically how this works is you receive your parcel, try everything on and then decide what to send back (with me there is always something). Then you decide which other items you want to order to try instead. Once you have the catalogue numbers of the items you want to try, then you give them call. Simply say you want to place a replacement order, let them know what is going back and what you want instead. Then they arrange a courier to pick up the items that are going back and you get a new parcel of goodies to try without having to pay another £3.99 postage. The best part is you can do this as many times as you want, so can quite happily work your way through the catalogue without worrying about being stuck with an item you don't like and can't return. The only way they could improve this service is if they let me do my replacement order online. I wonder whether they might consider adding this option to their website.

posted on Tuesday, 29 July 2008 08:02:59 (GMT Daylight Time, UTC+01:00)  #    Comments [0] Trackback
# Monday, 28 July 2008

I notice that spam seems to come in waves. You seem to get one email followed in the next few days and weeks by thousands of similar ones. The latest wave seems to be these emails that try to convince you there is a parcel waiting for you at customs, such as the email below. I'm currently receiving around a hundred of these every day. I can't help wondering whether anyone actually believes that they do have a parcel to collect and responds to the email.

Dear Sirs,

We have received a parcel for you, sent from France on July 9. Please fill out the customs declaration attached to this message and send it to us by mail or fax. The address and the fax number are at the bottom of the declaration form.

Kind regards,

Your Customs Service

posted on Monday, 28 July 2008 08:52:23 (GMT Daylight Time, UTC+01:00)  #    Comments [1] Trackback
# Sunday, 27 July 2008

I was surprised and rather shocked to come across this article about a seven year old boy that wrecked the family car after going for a joy ride. The child had sneaked out in the night for a ride in his mothers car. He managed to roll the car onto its roof narrowly missing several parked cars. The car then came to stop when it hit a concrete post. The child said afterwards 'I wanted to drive the car but I tipped it over and hit the fence." I just wonder how this child is going to turn out if he is joy riding at the age of seven. It really doesn't bode well for the future.

posted on Sunday, 27 July 2008 13:23:33 (GMT Daylight Time, UTC+01:00)  #    Comments [0] Trackback
# Saturday, 26 July 2008

I usually do my supermarket shopping online because I find that I spend less money and am more likely to stick to my budget. Like most people I buy similar things most times I shop and these items appear in my favourite list. I have noticed, however, that items have started appearing in this list which I have never brought. As I have the only nectar card in our household I know that it is not my husband making purchases and have simply put the matter down to bugs in the system. For one couple, however, a similar incident nearly caused them to split up. Lynn Newby has logged into her Tesco account to do some shopping and noticed a packet of Mates condoms in her favourites list. Knowing that she hadn't brought them she assumed they must have been purchased by her boyfriend who shared the account with her. She then accused him of having an affair but he had no idea what she was talking about. It later emerged that the error was caused by Tesco and they sent the couple £100 along with a letter of apology.

posted on Saturday, 26 July 2008 11:16:16 (GMT Daylight Time, UTC+01:00)  #    Comments [0] Trackback
# Friday, 25 July 2008

This article suggests that customers are more likely to buy something when the price ends in 99. It is based on a study where French researchers demonstrated how lowering the price of a pizza from 8.00 euros to 7.99 euros boosted sale by 15%. The team of researchers studied more than 1,200 customers in a pizzeria. The menu included five pizzas alongside other meat and fish dishes. In the first week of the experiment the pizzas were all priced at 8.00 euros. In the second week the Pizza Valencia was dropped to 7.99 euros with the others remaining at the original price and in the last week all the pizzas were reduced to 7.99 euros. When the prices were identical 35% of customers opted for the Pizza Valencia but this increased to nearly half of customers when the price was dropped. In the final stage of the test there was no difference in sales between the five pizzas. Researchers also found that the 99 effect appears to work when customers are choosing between similar items and often pay less attention to the end of the price.

posted on Friday, 25 July 2008 08:27:38 (GMT Daylight Time, UTC+01:00)  #    Comments [0] Trackback

_44846642_poppybod_226A garden centre in Lancashire have spent thousands of pounds on these rather interesting designer urinals. They were designed by American artist Clark Sorensen and cost £3,250. So far they have received good feedback with the managing director of the garden centre saying "In fact, our only complaint in the first few weeks of opening was that the men couldn't get into the gents' because it was full of ladies looking at the urinals!".

posted on Friday, 25 July 2008 07:07:12 (GMT Daylight Time, UTC+01:00)  #    Comments [0] Trackback
# Thursday, 24 July 2008

selfridges-golden-b_692042c Selfridges have launched a very expensive teddy bear that costs £43,000. The bear has eyes made of emeralds and diamonds, its nose is made of of 24 caret gold and its fur is entwined with gold leaf. It also comes with an ink pot filled liquid gold. The bear is part of the stores first ever toy collection and is a limited edition. If you want one it is made to order and is available from August this year. I think its quite ugly.

posted on Thursday, 24 July 2008 08:36:44 (GMT Daylight Time, UTC+01:00)  #    Comments [1] Trackback
# Wednesday, 23 July 2008

Sat Nav devices can be useful but only if they are used in conjunction with road signs and a little common sense. Without this they can also be a disaster. One driver who was meant to be delivering cars from Turkey to Gibraltar ended up in a lane in Skegness after his sat nav device directed him towards a nature reserve called Gibraltar point. Of course the blame cannot be put solely on the sat nav device, presumably the driver is at fault for programming completely the wrong destination into it in the first place. And just for fun, here is a map showing the distance between the two destinations.

posted on Wednesday, 23 July 2008 16:09:31 (GMT Daylight Time, UTC+01:00)  #    Comments [0] Trackback

lobster-404_691884c Devon fishermen have caught a lobster which could be 100 years old. The lobster was so heavy that it broke the winch on their fishing boat. It weighs 12.9lbs and is 81cm long. The lobster has been saved from ending up on a dinner plate and will now live at the National Marine Aquarium in Plymouth, Devon.

posted on Wednesday, 23 July 2008 08:26:03 (GMT Daylight Time, UTC+01:00)  #    Comments [0] Trackback
# Tuesday, 22 July 2008

If you have a bit of spare cash to spend then you might be able to afford a box of £5,000 chocolates from Harrods. The chocolates are made by the Lebanese chocolatier Patchi. The box itself is made from the finest materials, wrapped with leather and handmade silk. It contains 49 individually wrapped chocolates which sit on suede separated by gold and platinum lining. The chocolates are made from organically grown cocoa and decorated with gold and a Swarowski crystal flower or a hand made silk rose. A little too expensive for me, I'm afraid.

posted on Tuesday, 22 July 2008 09:10:24 (GMT Daylight Time, UTC+01:00)  #    Comments [1] Trackback